Social Media & Content Executive

Set across the first seven floors of Manhattan Loft Gardens, The Stratford is a 145-room design hotel. From the magnificent triple-height lobby and 10-metre fireplace to the dynamic all-day Kitchen E20, The Stratford is a hotel that does things differently. We are always looking for dynamic, enthusiastic and unique hospitality professionals to join our team.

The chances are that this will be like no other place you have worked. We strive to be a home away from home for our team – the extended Stratford family. A place that people actively seek to join and stay to build their careers. We aim to create a work environment that is lively, exciting and full of enthusiasm and fun.

We are looking for a creative and proactive Social Media & Content Executive to join our marketing team. In this role you’ll drive our social media presence, creating engaging content for both the hotel and F&B outlets using your extensive knowledge of the social media landscape.

You’ll help shape our brand’s storytelling with content creation and community management as well as supporting additional graphic design requirements.

What you’ll do…

• Create engaging content for Instagram (including reels and stories) and create and schedule a compelling social media plan to provide consistent posts in line with our brand positioning and strategy
• Manage community engagement and build our social community, including replying to comments and direct messages
• Support paid and organic social campaigns and ensure all content reflects brand tone and visual identity
• Analyse social media performance using relevant tools and provide regular reports
• Support the marketing team with hotel and F&B events, activations and brand partnerships
• Support planning and execution of community events in line with the overall commercial strategy
• Maintain a well-organised digital asset library and create brand collateral for the wider team and business needs

What we are looking for…

• Proven experience (2+ years) in a similar role, managing social media accounts for a brand or agency, within a hospitality or premium brand is desirable but not essential
• Demonstrable photography, videography and graphic design skills
• Experience growing a brand on social media and creating engaging content (including stories and reels) targeted to specific audiences
• Good knowledge of video editing platforms and Adobe Creative Suite such as Photoshop, InDesign and Illustrator
• Understanding of social media tone of voice and community management
• Ability to identify and execute social media trends
• Positive ‘can-do’ attitude with the ability to work to tight deadlines and work well as part of a team
• Influencer marketing and brand partnerships experience is desirable but not essential

What’s in it for you…

• Gym discounts and wellness classes
• Monthly wellbeing challenges, trekking activities, sporting events
• Bi-annual themed parties
• Monthly birthday celebrations and ‘have one on us’ team drinks
• Treat yourself with lots of retail & hospitality perks through our partner Westfield Stratford City
• Freshly cooked food during your shift
• 50% across all our F&B outlets
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Bike to work scheme
• Season ticket loan
• Experience Stay in the Hotel to enjoy with a plus one
• Wagestream – Offering you a range of features, including up to 50% of salary stream before pay date, saving pot and financial advice
• Recommend a friend scheme, giving you the possibility to earn up to £500 for individual referral
• ‘Star of the Month’ and ‘Star of the Year’ awards
• A supportive, people-focused culture

If you’re interested, please email your CV to hr@thestratford.com or fill out the form below. Due to the high number of applications, if we do not reach out to you directly within the next 14 days after applying for a role, unfortunately your application has not been successful.